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It's a bad sign when you shatter a Snap-On tool. I hate Torx bolts. I've got to give our Snap-On guy credit for going over and above when he found out, though ... I'm not used to having a tool salesman around who will jump out of his truck and come help me fight a stubborn bolt! Even the Big Red Wrench (torch) didn't help this one, though, so I certainly can't blame the tool!
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