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Can't edit captions or delete files, and hits are not being counted

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Steve83OP

Mar 17, 2025 at 9:52 AM
This problem appeared before the most-recent Chrome update, and it seems to be localized to SMN.

When I try to edit a caption, clicking "SAVE" does nothing at all - the button doesn't gray out or ever disappear, even when left overnight.

When I try to delete a file using the checkbox & "Delete checked" at the bottom of a mygarage album, the popup confirmation appears, and disappears when clicked, but the file persists even when the page is refreshed. But "Delete checked" only works once per page refresh. I can use the "Delete" button beside any file as many times as I want, and the confirmation appears, then disappears when clicked. But the file never disappears.

So to change a caption, I have to re-upload the file. But the previous file/caption version always stays in the album - I just slide it to the bottom.
Walk softly & carry a BIG SIX.
DN

dnevins

Jun 5, 2026 at 10:15 PM
Steve83 — These bugs should be fixed now. We did a major server upgrade that addressed the underlying issues causing the caption save and file delete to silently fail. Both operations have been tested and are working.

If you've got captions that need fixing or duplicate files to clean up, go ahead and give it another try. If anything still doesn't work, let me know here and I'll dig into it right away.

Sorry it took this long to get to — we were working through a pretty substantial infrastructure overhaul and it took a while to get everything solid.

— Dana
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