What is the vehicle owners responsibility? While there is no expiration date for the service offered under Recall 05828, the vehicle owner is responsible for having this recall service performed within a reasonable period of time. Ford Motor Company reserves the right to deny coverage for any vehicle damage that may result from failure to have this recall performed on a timely baSIs. Therefore, please have this recall service performed as soon as possible. Have you previously paid for this repair? If you paid to remedy the issue addressed in this notice before the date of this letter, you may be eligible for a refund. To receive the refund, please give your paid original receipt to your dealer. To avoid delays, do not send receipts to Ford. Owners who have previously paid for this repair still need to have the recall described in this letter performed. Changed address or sold the vehicle? If you have changed address, or have sold the vehicle, please complete the enclosed prepaid postcard, sign and date it then mail the card to Ford so we can update our records. If you have sold the vehicle, the information you provide on the postcard will be used to notify the new owner about this service. If you have leased this vehicle to another person or organization, please immediately notify the lessee of this recall. - If you require any further assistance, write to the Ford "Customer Relationship Centre" at the address In the letterhead of this letter, and be sure to include your vehicle identication number which is shown at the beginning of this letter. if you prefer, call 1-800-565-3673. Please have your vehicle identication number ready for our representative when you call. We are taking this action as part of our ongoing efforts to maintain owner condence in our products We hope this program conrms our commitment to your satisfaction. Yours very truly, FORD MOTOR COMPANY OF CANADA, Limited g Director, Market Representation and Service Operations 8 Chadwick Enclosure