If the window doesn't move while the motor is turning, it's likely that the bushings inside the motor gear have disintegrated. To change or repair the motor drive gear, remove the phillips screw and then the seal plate to expose the gear.

Never fill the case with grease - it's unnecessary, messy, and probably causes more problems than it could prevent.

Also see:
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Owner caption November 2004 · Photo 805 of 5000